Terms & Conditions

Accommodation

Whilst the dates and prices for the courses are correct at the time of going to press, Our Lizzy reserves the right to make alterations to dates, times, course content and prices.
Bookings are made on a first come, first served basis on receipt of full payment.

Course Cancellations

Amendments to bookings may be made up to 28 days prior to the date of the course. If you find you are unable to attend a course less than 28 days before the date of the course, you are welcome to send someone else in your place. We regret that the course fees will only be refunded if we are able to fill your place. These rules apply equally to gift voucher bookings.
In the unlikely event that we have to cancel a course, or your accommodation booking, we will endeavour to offer a suitable alternative course. If this is not possible, you will be entitled to a full refund. We will not be liable for any other costs or expenses you may incur.

Bed and Breakfast

A deposit is required to secure a room booking. The balance is payable on check out you may of course wish to pay the full amount upon booking.
In the event of you having to cancel your bed and breakfast booking, no deposit refund can be made if you cancel within 48 hours of check in time on the day of arrival. With more notice we will endeavour to re let your accommodation, in which case a refund will be made, less a £10 administration charge.

Health and Safety Cooking requires the use of heat and sharp utensils, so there is inevitably a risk of accidents. To minimise this risk we ask that you dress appropriately for all our courses. This especially applies to suitable non-slip, non-open toe footwear.

Gift Vouchers

Refunds are not available on gift voucher purchases.

Gift vouchers must be redeemed within the validity period, which is 12 months from the date printed on the voucher. Gift vouchers cannot be exchanged for cash or other goods.